Algemene Voorwaarden

Our Terms and Conditions are last updated: 03/10/2025.

By accessing or using our https://www.v1-training.com and services, you confirm that you have read, understood, and agreed to these terms & conditions.

Article 1 – General Information

§ 1. v1 and its services are operated by:

Miguel De Volder

Address: Brusselsesteenweg 287, 1980 Zemst – Belgium
BTW nummer: BE0748.466.054  

and; 

Bob Geuens
Adres: Engsbergseweg 78/1, 3980 Tessenderlo – BELGIE
BTW nummer: BE0720.976.551

§ 2 Our services include flight training, simulator instruction, interview preparation, and other related coaching services.

Article 2 – Use of the Website and Services

§ 1. You must be at least 18 years old or have parental consent to use our services.
§ 2. You agree to use our website lawfully and not for any fraudulent, illegal, or harmful purposes.
§ 3. We reserve the right to restrict or terminate access if you violate these terms.

Article 3 – Intellectual Property

§ 1. All content, trademarks, and materials on this website are owned by or licensed and are protected under EU intellectual property laws.
§ 2. You may not copy, modify, distribute, or use our content without prior written consent. 

Article 4 – Payments & Refunds 

Article 4.1 – Scope

§ 1. These Payment Terms apply to all services provided by the Company.
§ 2. Depending on the status of the client, either the B2B or B2C section below applies.
§ 3. Where applicable, mandatory legal provisions override these terms.

Article 4.2 –  Business Clients (B2B)

Article 4.2.1 – Prices & Invoicing

§ 1. All prices are exclusive of VAT unless explicitly stated otherwise.
§ 2. Invoices are payable within fourteen (14) calendar days of the invoice date unless otherwise agreed in writing.

Article 4.2.2 – Late Payment

§ 1.  In the event of late payment, the Client shall automatically and without prior notice be liable for:

• Wettelijke verwijlinteresten overeenkomstig de Belgische wet betalingsachterstand bij handelstransacties (omzetting van EU-richtlijn 2011/7/EU), en;
• Een forfaitaire vergoeding voor invorderingskosten van €40, onverminderd het recht om redelijke bijkomende invorderingskosten te vorderen waar van toepassing.

§ 2. Any partial payment shall first be allocated to costs, then interest, and finally principal debt.

Article 4.2.3 –  Suspension of Services

§ 1. The Company reserves the right to suspend or postpone services in the event of overdue payments, without liability for any resulting delay or impact.

Article 4.2.4 –  Invoice Disputes

§ 1. Any dispute regarding an invoice must be notified in writing within seven (7) calendar days of the invoice date, with clear justification.
§ 2. Failure to dispute within this period does not waive statutory rights but may be taken into account in the assessment of the dispute.
§ 3. The parties agree to act in good faith to resolve any dispute amicably.

Article 4.3 – Consumer Clients (B2C)

Article 4.3.1 –  Prices & Payment

§ 1. All prices include VAT unless stated otherwise.
§ 2. Payment must be made in full at the time of booking or within the period stated on the invoice, if applicable.

Article 4.3.2 – Right of Withdrawal (if applicable)

§ 1. Where applicable under Belgian and EU consumer law, consumers may have a 14-day right of withdrawal for distance contracts.
§ 2. If the service has already started with the consumer’s express consent, the consumer acknowledges that the right of withdrawal may be lost or proportionally reduced in accordance with applicable law.

Article 4.3.3 –  Late Payment

§ 1. In case of non-payment after reminder, the following shall apply in accordance with Belgian consumer law:

• Wettelijke interesten zoals wettelijk toegestaan, en:
• Een redelijke en wettelijk conforme forfaitaire vergoeding zoals toegestaan door de consumentenbeschermingswetgeving.

§ 2. Any compensation shall always be limited to what is legally permitted and proportionate.

Article 4.3.4 – Suspension / Termination

§ 1.The Company reserves the right to suspend services in case of non-payment, after prior notice and a reasonable opportunity to remedy the situation.

Article 4.3.5 – Invoice Questions

§ 1. Consumers are encouraged to report any issues with invoices within a reasonable timeframe.
§ 2. The Company will review any dispute in good faith and in compliance with applicable consumer protection law.

Article 5 – Privacy & GDPR Compliance

§ 1. We comply with the General Data Protection Regulation (GDPR)
§ 2. We collect and process personal data only as necessary for our services. For details, refer to our GDPR page.
§ 3. Users have rights to access, correct, delete, and restrict processing of their personal data.
§ 4. For GDPR-related inquiries, contact us at info@v1-training.com

Article 6 – Liability & Disclaimer

§ 1. Our website and services are provided “as is” without warranties of any kind. 
§ 2. We are not liable for any indirect or consequential damages arising from the use of our services. 
§ 3. We are not responsible for third-party content or links. 

Article 7 – Governing Law & Dispute Resolution

§ 1. These Terms are governed by the laws of Belgium. 
§ 2. In case of disputes, we encourage resolving issues amicably.
§ 3. Disputes will be handled by the competent courts of Belgium. 

Article 8 – Changes to These Terms 

§ 1. We may update these Terms from time to time. We will notify users of significant changes by posting them on our website. 

Article 9 –  Contact Us

§ 1. For any questions regarding our terms & conditions, please contact us at info@v1-training.com